Cashout may be available on selected pre-match and In-Play sports markets via the internet, iPhone and Android app only. Cashout may not be available at all times.
Cashout is available for fixed odds wagers only.
Cashout is not available for:
• Wagers placed with free bets or risk free bets; or
• Multi wagers, unless each individual leg or event within that multi wager is available for Cashout.
• System bets.
A predetermined settlement value (Cashout Price) may be offered based upon the selections, prizes taken and the current status of the wagering transaction.
Cashout may not be available for certain wagers placed on pre-match markets, where the event or match has already commenced (is in-play). For multi wagers, Cashout may not be available if any leg of the wager has been placed on a pre-match market and the event or match relating to such leg has already commenced (is in-play).
To Cashout a wager you must select “Confirm Cashout” or “Confirm” (a Cashout Request). You cannot cancel a Cashout Request once it has been confirmed.
We may, at our absolute discretion, choose to accept or decline a Cashout Request. A Cashout Request may not be accepted for reasons including but not limited to a change in odds or the suspension of a market (including any leg of a multi wager).
If a Cashout Request is not accepted for some reason, a message will be shown advising you that the Cashout Request was declined and a new Cashout Price may be offered to you. If you did not make a Cashout Request in relation to the new Cashout Price offered, settlement of the original wager will take place, based on the original instructions and odds when the wager was accepted.
Where a Cashout Request has been accepted:
• Your original wager will come to an end (be Cashed Out);
• We will pay you the Cashout Price;
• The original wager will be deemed to have been settled and we will have no further obligation to you in respect of the original wager. You will not receive any payout, dividend or refund in relation to the Cashed Out wager; and
• The occurrence or non-occurrence of the event(s) on which the original wager was placed will not create any additional rights or obligations to or for you.
The acceptance of a Cashout Request does not represent a new wager, it is an agreement to end the original wager early.
The Cashout Price is inclusive of your original stake. The Cashout Price is non-negotiable and will not exceed the value of the original estimated return.
You will not be eligible for any Bonuses or any other promotions in relation to wagers that have been successfully Cashed Out.
Any wager which is Cashed Out will not be considered a wager for the purposes of meeting any turnover or wagering requirements for Bonuses, rewards, prizes, or any tasks necessary to fulfil a campaign or promotional offering.
In the event that a Cashout Request has been accepted in error (including where a Cashout Price has been incorrectly offered) or an amount has been incorrectly credited to Your account in connection with a wager that has been Cashed Out, We reserve the right, at our absolute discretion, to adjust the account to the extent necessary to rectify the error or the incorrect credit. Such adjustment may include:
• settling the Cashout Request for an amount equal to the Cashout Price which would have been available in the absence of such error; or
• reversing the Cashout Request and settling the wager on the original wager instructions.
If, as a result of any such adjustment, the account goes into debit, we may recover from your account, as a debt due, the amount of the deficiency in the account.
We reserve the right to suspend, amend, restrict or cease to offer Cashout at any time, on any market or to any customer, without providing a reason or advance notification, even where Cashout has been advertised to a customer as being available. We are not liable for any losses which may arise in connection with Cashout not being available to a Customer, even in circumstances where Cashout has been advertised as being available for a particular event or at a particular time.
We reserve the right, at our absolute discretion, to void the original wager which was Cashed Out, refuse to Cashout a wager, or require repayment of any amounts paid by Us in respect of the original wager (including the Cashout Price) where:
• We reasonably suspect a wager or Cashout Request has been made by any individual or group of people (including, but not limited to relatives, organisations, bookmakers and their employees) acting together either in an attempt to defraud Us; or
• The original wager or the Cashout Request was made after the relevant event has finished; or
• Where we are otherwise entitled to void the original wager or require repayment under these Rules.
You acknowledge and accept that circumstances within or beyond Our control may prevent, limit or delay the operation of Cashout, and that We will not be liable to any person for any loss incurred or sustained in connection with or as a result of:
• Cashout being unavailable or delayed; and/or
• Any act or omission, deliberate or negligent, by you, any customer or other third party, in connection with Cashout.
We are not liable for any losses which may arise in connection with a Customer’s use of the Cashout feature or a Cashout Request being accepted or declined by us.
Where a Customer has placed a wager on a market that was not available for Cashout at the time the wager was placed by the customer, the customer will not be able to make a Cashout Request in relation to that wager, even if we subsequently make Cashout available on that market.
Scoreboard services and other third-party information streams or provisions are provided for guidance only. We do not accept any liability for any bets cashed out based on information provided by these services.
Partial Cashout allows you to cash out a part of your bet while leaving a remainder of your stake to run and be settled upon the final score.
3. Cashout
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